NTVD wins Leicester City Council contract
Communications for creative business
NTVD have won a contract to supply a 150 user Voice platform for the Leicester Creative Business Depot. The LCB Depot is located in Leicesters cultural quarter and provides office space and excellent facilities for creative and arts related businesses.
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Non-geographic call services (NGCS) – Changes and your responsibilities
As a provider of NGCS there are some important changes that we need to make businesses aware of.
What are the changes?
The changes that come into effect in summer 2015 and will impact any organisation that uses 084x or 087x number services. From 1st July 2015 you will be required to advertise the cost of calling your non geographic number in a particular fashion so that you comply with the new requirements set by Ofcom, PhonePayPlus and the Advertising Standards Agency.
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NT welcomes Sarah Hanson to our growing Customer Care Team
Research shows schools overspend on telecoms by 43% on average
18 questions to consider before you invest in a new phone system
If you’re considering upgrading your business telephone system and you’ve started looking around for ideas, you’ll quickly find that the range of options available to you is overwhelming. By answering these 18 questions, you should have a much better idea of your needs and your answers will help your chosen supplier to identify the best system for your business.
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NT awarded Partner in Customer Excellence by Avaya
The team at NT Voice and Data are delighted to have been awarded the prestigious ‘Partner in Customer Excellence’ designation by global communications partner Avaya. The designation is part of Avaya’s Connect Channel Partner program which is designed to build and recognise competency, customer satisfaction and competitive advantage of Avaya’s valued partners.
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NT – new website launched
NT Connections day – follow up
NT awarded SME Expert Status
The NT team are delighted to announce that we have been awarded SME Expert Status by Avaya. After a six month assessment, this accreditation provides recognition of our exceptional levels of expertise and knowledge in providing Avaya solutions that include unified communications, VOIP and other Avaya services designed for small and medium sized businesses.
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Unified communications: the benefits
Unified communications are about enhancing your ability to communicate with both staff and customers to a high level. By bringing together all of your devices and modes of communication, you can increase your efficiency and level of customer service while reducing your operating costs. So how does it work? Right now as a business, you probably use a number of different devices and modes of communication to stay connected with your team and your customers. For example:
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