At the start of 2016, there were 5.5 million private sector businesses in the UK. Of those, 4.2 million – 75% – did not employ anyone aside from the owner.
Does a one-person or two-person business stand any chance of competing against large multi national corporations with huge call centres, offices thoughout the country and a gigantic marketing budgets?
Many establishments invest in free WiFi for their customers, believing that having this service will bring more customers through the door. Whilst it is true that offering free internet can generate more custom, encourage customers to stay longer and therefore drive more purchases, there are so many more ways to use your free WiFi to grow your business than just offering it as a service.
At the end of August Avaya officially released the version 10 software for IP Office. The first release in over a year and a half it promises to offer some exciting new functionality and technology developments.
Now is the perfect time to consider an upgrade of your existing Avaya system to take advantage of the new features.
Millions of mobile phone users can now send a free text message to opt out of unsolicited sales and marketing calls under a new campaign by telecoms watchdogs to end the practice.
The text-to-register service, designed by Ofcom, which regulates phone companies, lets people add their numbers to the UK’s official “do not call” database which makes it illegal for companies to phone them without being given prior permission.
From 16 May 2016, cold callers hiding behind withheld numbers could be fined over £2m
Direct Marketing companies who are registered in the UK will have the obligation to display their telephone number when making unexpected calls.
Ofcom have announced that their fines will dramatically increase up to £2 million. As for the companies, a further £500,000 fine from the Information Commissioner’s Office will be imposed to them if they continue to bombard customers with unwanted calls.
NT Voice and Data is glad to introduce you to its new starters who are eager to give their impressions about how they’ve been doing in the company so far:
“I am currently doing a placement in NT Voice and Data Solutions until the beginning of July 2016 and am working as part of the telesales team. As a French student I can sometimes struggle with grasping everything in English but I still understand most of it. I see this work experience as an opportunity for me to improve my English and get used to the work environment, as I get to know the staff and call potential customers in a language that is obviously not my mother tongue!
I really enjoy the friendly atmosphere of the company and how everyone is eager to help me with anything (from sorting the computer out to serving me a cup of tea!).
When I’m not at work, I enjoy singing, listening to pop/folk music and writing poetry (in French of course!) during my free time.”
Before going deeper…
Why are there office moves?
The most common reason why an office move happens is to expand the business or settle into larger premises. This allows the company to benefit from a “new start”, lifting the staff’s spirits and optimising the motivation, creativity, ideas and opportunities of the company.