A Centralized IP Office Solution Means YESSS Electrical can Open New Branches with Lightning Speed
For electrical wholesaler YESSS, a minute of downtime means lost sales. To optimize uptime at all locations, YESSS switched to a centralized solution built on Avaya IP Office—eliminating downtime and enabling a higher level of customer service. The Avaya solution is saving the company at least £70k a year and reducing the time to provision new locations from over a week to under a day. It also provides a perfect platform for ongoing digital transformation efforts.
In the electrical wholesale market, speed matters. End customers want their products yesterday. You need to respond to calls promptly and get the right products shipped ASAP. And if you can’t, your competitors will.
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