NT awarded SME Expert Status

SME Expert AccreditedThe NT team are delighted to announce that we have been awarded SME Expert Status by Avaya. After a six month assessment, this accreditation provides recognition of our exceptional levels of expertise and knowledge in providing Avaya solutions that include unified communications, VOIP and other Avaya services designed for small and medium sized businesses.

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The Consumer Rights Directive and non-geographic numbers

euThe Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which implement into UK law the majority of the EU Consumer Rights Directive 2011/83/EU, change the permitted use of non-geographic numbers for post contract customer helplines.

As with any regulatory change, it is important to take the time to consider how your business is affected, if at all.  To help our customers we have put together the following frequently asked questions.  These frequently asked questions are intended to be used as a guide only.  If you have any doubts about how the Regulations apply to your company you should seek independent legal advice.

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NT deploys IP Office 500 for British Midlands International (BMI)

British midlands internationalThrough the installation of two Avaya IP Office 500 systems together with 150 IP handsets and SIP trunks, NT has helped British Midlands International Airport (BMI) to link up its two main sites in order to improve both its internal communications and its interactions with its customers.  It has further linked up its 150 remote workers across the UK through the system, bringing its operations even closer together.

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Vodafone UK secures Spectrum

Vodafone UKUK comms regulator Ofcom holds the duty to secure optimum use of the radio spectrum. Crucial to achieving this is the release of available spectrum to the market, which is usually done via an auction. Today telecoms giant Vodafone UK confirmed that in the principal round of the spectrum auction, it has acquired spectrum of 2 x 10MHz in the 800MHz band and 2 x 20MHz in the 2.6GHz band plus an additional 25 MHz of unpaired spectrum in the 2.6 GHz band. The spectrum licences were all of an indefinite length being for an initial 20 year term, and the total payable amount is £790m.

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