From 16 May 2016, cold callers hiding behind withheld numbers could be fined over £2m
Direct Marketing companies who are registered in the UK will have the obligation to display their telephone number when making unexpected calls.
Ofcom have announced that their fines will dramatically increase up to £2 million. As for the companies, a further £500,000 fine from the Information Commissioner’s Office will be imposed to them if they continue to bombard customers with unwanted calls.
Before going deeper…
Why are there office moves?
The most common reason why an office move happens is to expand the business or settle into larger premises. This allows the company to benefit from a “new start”, lifting the staff’s spirits and optimising the motivation, creativity, ideas and opportunities of the company.
Gavin Patterson CEO of BT has announced a date for the complete migration of ISDN services to the IP Network, the end of 2025.
What this means
No need to worry, this gives BT at least 10 years to migrate their network. You may however want to start considering what this means for your business in the future and if it is worth migrating to SIP sooner rather than later to make use of its many advantages.
Choosing a mobile provider…
If you are struggling with poor mobile signal and are considering changing supplier you can take advantage of Ofcom’s new mobile signal checker.
Steve Unger, Ofcom’s Chief Technology Officer, said: “Access to reliable mobile phone coverage used to be a ‘nice to have’. Now it’s essential to many people’s lives.
“We believe our map is the most comprehensive tool available to consumers and businesses to check mobile coverage. We’re encouraging people to feed back after using the map, so we can continue to improve its accuracy.”
Need some help?
According to Ofcom ‘34% of businesses believe they don’t have the confidence to identify products and services that could benefit their organisation’.
If you’re considering upgrading your business telephone system and you’ve started looking around for ideas, you’ll quickly find that the range of options available to you is overwhelming. By answering these 18 questions, you should have a much better idea of your needs and your answers will help your chosen supplier to identify the best system for your business.
Unified communications are about enhancing your ability to communicate with both staff and customers to a high level. By bringing together all of your devices and modes of communication, you can increase your efficiency and level of customer service while reducing your operating costs. So how does it work? Right now as a business, you probably use a number of different devices and modes of communication to stay connected with your team and your customers. For example: