Avaya

Simplify the way communications and collaboration works at your business.

Move from being just connected to being truly productive, with tools that let your people take an active role in creating value, delighting customers and engaging colleagues in interactions that deliver meaningful results.

Key capabilities at a glance:

Flexible Deployment:

In the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other when the time is right for you.

All-in-one Communications and Collaboration:

The Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.

Cost saving applications:

Built-in audio and video conferencing, Bring Your Own Device (BYOD), and voice and instant messaging streamline support and reduce monthly costs.

Complete mobility solutions:

Whether your employees are on the road, working remotely, or just at a different location, IP Office’s intuitive tools and apps keeps them engaged, productive and reachable.

Out-of-the-box applications integration:

Embed communications in the applications you already have: Salesforce, Google, Microsoft Office 365 and Skype for Business.

Distinctive Customer Contact:

IP Office offers integrated voice, web chat, e-mail, FAX and reporting capabilities that allow even the smallest contact center to support sophisticated and satisfying customer interactions.

Peace of mind:

Highly reliable and secure, IP Office reduces security threats, toll-fraud, and down-time through a hardened architecture that has been proven in more than 635,000 businesses.

Scalability (5 to 3,000 Users):

Avaya IP Office grows with you as your business accelerates. Support up to 3,000 users at up to 150 networked sites.

Avaya’s technology has helped us make the digital transformation that was badly needed.

Ashley Pugh, Managing Director for W. Bruford

With Avaya IP Office, your small to midsized business has affordable, flexible and powerful choices for business communications. Select the features that are right for you today and add new capabilities as your business grows and faces new challenges. Regardless of the IP Office Edition you choose, you’ll be backed by Avaya and its 100+ year technology heritage of delivering communications solutions that matter to small and midsized businesses.

Turn-Key (Appliance) Editions

IP Office Basic Edition: Ideal for small and growing businesses, Basic Edition provides basic voice telephony and messaging, including voice mail, message to e-mail conversion, call forwarding, audio conferencing, automated attendant and growth to 100 users.

IP Office Essential Edition: Builds on the Basic Edition by adding IP telephony and mobility features, including one-number access and dial by name/extension. Scales to over 350 users.

IP Office Preferred Edition: All the features of Basic and Essential Editions with integrated unified communications, including IM and presence, web collaboration, mobile access, video, and call recording. Integration with business applications along with a multi-channel contact center is also provided.

Software-Based Server Editions

IP Office Server Edition: Supporting up to 2,000 users and 32 locations in a single network, IP Office Server editions adds advanced features like Active Directory integration and centralized web-based administration.

IP Office Select: With support for the largest IP Office customers with up to 3,000 users and 150 networked locations, IP Office Select offers resiliency through a duplex server option and over 500 ports for audio and video conferencing.

Avaya IP Office™ Editions

Choose the best version that satisfies all of your business needs!

IP Office provides flexible user solutions tailored to fit the needs of different kinds of employees, from those who only require basic capabilities, to Office Workers with collaboration needs to Power Users that are highly mobile. IP Office Basic and Essential Edition customers receive standard telephony features. IP Office Server Edition and IP Office Select customers may choose unified communications licenses such as Office Worker or Power User on an employee by employee basis. IP Office Preferred Edition has Mobile Worker and Teleworker options in addition to the Office Worker and Power User.

Why Choose NT Voice & Data Solutions?

We Use Our Own Engineers

Experienced, Accredited and friendly In-house technical team with nationwide coverage.

Customers Stay With Us

We have been accredited with the prestigious “Partner in Customer Excellence” award by one of our main partners and keep the Customer Experience at the core of everything we do.

A Dedicated Account Manager

You have an experienced account manager on hand whenever you need some assistance.

Staff Longevity

The team at NT Voice & Data are loyal and many have been with us for years, which brings a wealth of knowledge and experience.