Seeing someone’s facial expressions and body language during a meeting is so important – whether you’re pitching a new idea, training the team or meeting about the Company’s progress. These visual cues give you an indication of what your colleagues or prospective clients are really thinking which can easily be missed with a telephone call.
At the start of 2016, there were 5.5 million private sector businesses in the UK. Of those, 4.2 million – 75% – did not employ anyone aside from the owner.
Does a one-person or two-person business stand any chance of competing against large multi national corporations with huge call centres, offices thoughout the country and a gigantic marketing budgets?
Many establishments invest in free WiFi for their customers, believing that having this service will bring more customers through the door. Whilst it is true that offering free internet can generate more custom, encourage customers to stay longer and therefore drive more purchases, there are so many more ways to use your free WiFi to grow your business than just offering it as a service.
Millions of mobile phone users can now send a free text message to opt out of unsolicited sales and marketing calls under a new campaign by telecoms watchdogs to end the practice.
The text-to-register service, designed by Ofcom, which regulates phone companies, lets people add their numbers to the UK’s official “do not call” database which makes it illegal for companies to phone them without being given prior permission.
From 16 May 2016, cold callers hiding behind withheld numbers could be fined over £2m
Direct Marketing companies who are registered in the UK will have the obligation to display their telephone number when making unexpected calls.
Ofcom have announced that their fines will dramatically increase up to £2 million. As for the companies, a further £500,000 fine from the Information Commissioner’s Office will be imposed to them if they continue to bombard customers with unwanted calls.
Before going deeper…
Why are there office moves?
The most common reason why an office move happens is to expand the business or settle into larger premises. This allows the company to benefit from a “new start”, lifting the staff’s spirits and optimising the motivation, creativity, ideas and opportunities of the company.
Gavin Patterson CEO of BT has announced a date for the complete migration of ISDN services to the IP Network, the end of 2025.
What this means
No need to worry, this gives BT at least 10 years to migrate their network. You may however want to start considering what this means for your business in the future and if it is worth migrating to SIP sooner rather than later to make use of its many advantages.
Choosing a mobile provider…
If you are struggling with poor mobile signal and are considering changing supplier you can take advantage of Ofcom’s new mobile signal checker.
Steve Unger, Ofcom’s Chief Technology Officer, said: “Access to reliable mobile phone coverage used to be a ‘nice to have’. Now it’s essential to many people’s lives.
“We believe our map is the most comprehensive tool available to consumers and businesses to check mobile coverage. We’re encouraging people to feed back after using the map, so we can continue to improve its accuracy.”