Having a business continuity plan means your business will continue to function during, as well as after a disaster with as little disruption as possible. This could mean power failures, natural disasters or connectivity outages. The solutions to solving issues like this come in many shapes and sizes depending on what’s critical to keep your business running.
The most common form of business continuity, even for small businesses, is having a back up or fail-over broadband connection. Whether your business has a dedicated lease line or a standard broadband connection if you lose connectivity it’s likely your productivity will grind to a halt. A fail-over broadband is rarely used but is programmed to automatically take over when the main line drops. VOIP users especially sould consider this solution as a drop will affect their telephony as well as internet connectivity.
For extra resiliency some companies even elect to have two different providers so that if the provider experiences an outage the fail-over is not affected.
Data Back-up/ Back-up servers
Every business has some kind of data backup whether it be hard drives, on site servers or cloud back-up. In the event that one of these fails or becomes corrupted vital company and customer data can be lost. Many businesses opt for a back up storage solution, this is often cloud based so that if a disaster were to hit the offices it is kept safely offsite.
Servers and virtualised machines regularly have fail-overs in a similar way to broadband circuits. Pre-configured machines run alongside the primary servers and in the event there is a failure the back up with automatically take its place. However, this can prove costly as the price of servers can easily run into the thousands.
However these methods do not help if you are unable to get to the office in the first place.
Traditional telephony offered very limited continuity options in the event of an emergency, with all number ranges only being able to redirect to a single number, often a mobile phone. Which is highly impractical and limits your ability to do business. IP telephony has now seen a wider range of continuity services become available. Although this varies with the type of system used, there are continuity plans that can be preprogrammed and activated at the touch of a button using online portals.
Calls can be diverted to multiple numbers so people can continue to work from home in the event the office is unreachable through power outage or flood. If bad weather is expected some systems also allow for desk phones to be plugged in at home to allow work as normal.
Mobile apps are also available with many systems, and can double up as tools for mobile working. Therefore users can present their DDI number whilst using their mobile phones, wherever they are.
If you would like any advice on business continuity products get in touch with one of our team. Email – email@example.com Phone- 01623687750. Or use the contact form at the bottom of this page and we will get back to you ASAP.