Each year, Internet Telephony Magazine through its ‘Product of the Year’ awards gives recognition to those products that have contributed not only to the growth of the IP communications market, but have helped countless businesses continue to thrive in difficult economic conditions.
It should come as no surprise then that Avaya IP Office 8.1 took the award for Unified Communications Product of the Year. IT Mag states that their choice was based on both quality and excellence in addressing the real needs of small-to-midsize businesses.
The Avaya IP Office system supports the needs of growing businesses by offering a range of features designed to increase productivity and drive down costs.
From 1-32 sites and 5-1,000 employees, the IP Office is a truly scalable solution, allowing growing businesses to meet their telephony needs without having to constantly invest in new equipment.
Centralised management allows administration of the system from a single location as well as centralised call handling, keeping costs down.
System functionality is extended to personal devices, allowing staff to make calls, check voice mail, send instant messages and see presence status from an Apple iPad or Windows device. This creates efficiency and enhances customer service.
Collaboration between sites, team members and customers is enhanced through rich, fully interactive, multi-party video conferencing, available for users both inside and outside the corporate network.
The feature-rich system allows functionality such as ‘click to call contacts’, switching from IM to a call, and access to the corporate directory without costly voice licenses, complex administration, or server modifications.
The Avaya ERS 3500 series switches deliver one-minute plug-and-play set up with Avaya IP phones.
NT supplies Avaya IP Office solutions in the Nottingham, Leicester, Derby and East Midlands area, as well as providing solutions to companies nationwide. Why not ask our team exactly how IP Office could deliver a return on investment for your company? Call us on 01623 687750 or email firstname.lastname@example.org.