Updates

Avaya release 10 is here!


Avaya release 10

At the end of August Avaya officially released the version 10 software for IP Office. The first release in over a year and a half it promises to offer some exciting new functionality and technology developments.

Now is the perfect time to consider an upgrade of your existing Avaya system to take advantage of the new features.

Highlights of the release…

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Opt out of nuisance calls to your mobile – With one FREE text


Cold Callers

Millions of mobile phone users can now send a free text message to opt out of unsolicited sales and marketing calls under a new campaign by telecoms watchdogs to end the practice.

 

The text-to-register service, designed by Ofcom, which regulates phone companies, lets people add their numbers to the UK’s official “do not call” database which makes it illegal for companies to phone them without being given prior permission.

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Up to £2m fine for cold callers using withheld numbers


No cold callersFrom 16 May 2016, cold callers hiding behind withheld numbers could be fined over £2m

 

Direct Marketing companies who are registered in the UK will have the obligation to display their telephone number when making unexpected calls.

Ofcom have announced that their fines will dramatically increase up to £2 million. As for the companies, a further £500,000 fine from the Information Commissioner’s Office will be imposed to them if they continue to bombard customers with unwanted calls.

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We welcome new members to our team!


NT Voice and Data is glad to introduce you to its new starters who are eager to give their impressions about how they’ve been doing in the company so far:

 

Coralie

I am currently doing a placement in NT Voice and Data Solutions until the beginning of July 20Profile picture16 and am working as part of the telesales team. As a French student I can sometimes struggle with grasping everything in English but I still understand most of it. I see this work experience as an opportunity for me to improve my English and get used to the work environment, as I get to know the staff and call potential customers in a language that is obviously not my mother tongue!

I really enjoy the friendly atmosphere of the company and how everyone is eager to help me with anything (from sorting the computer out to serving me a cup of tea!).

When I’m not at work, I enjoy singing, listening to pop/folk music and writing poetry (in French of course!) during my free time.

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The great NT bake off!


A great day

A few weeks ago NT held our very own bake off. It was a great chance to for people to show off their baking prowess and of course to eat mountains of cake.

The competition included entries from some very keen bakers and some offerings from people who had never baked before. The result was a huge (and original) range of tasty treats, ranging from Oreo cupcakes to a giant chicken and stuffing pie!

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