System Maintenance
 

Free Maintenance Health check

Our fully inclusive consultancy service will provide independent and impartial advice, free of charge and without obligation. We will help review your telephone system, call traffic and line rental billing, lines in use ang LAN/WAN infrastructure. An onsite engineer visit or remote appraisal will ensure your telecom's strategy is ready to meet future needs.

Click on the Contact Us button for your free, no obligation, telecommunications health check

Service & Support

At NT Voice & Data Solutions we realise that service and support are the key differentiators in today's competitive market place, both for our customers and their customers. We believe that every organisation has it's own individual needs and we have developed a wide range of complimentary services that can be tailored to suit your requirements. Our Maintenance packages are affordable, scalable and provide effective cover when you need it most. We can provide cover on older systems and even on systems we did not install.

NT Voice & Data Solutions offer:

•      Extensive product knowledge

NT Voice & Data Solutions has expertise across many of the leading communication products. If you have one or more telephone systems, make an inspired choice with NT.

•      Maintenance cover

Maintenance support from NT Voice & Data Solutions is tailored to suit your business requirements, offering a variety of contracts to suit your working hours.

•     Legacy systems

NT Voice & Data Solutions offer ongoing maintenance support beyond manufacturer cover, which will extend the life of your systems whilst not forcing you to upgrade before you are ready.

•      Dedicated service desk

NT Voice & Data Solutions provides a dedicated service desk team working for you. The team will ensure you maintain continuity of fault resolution contact regardless of your telephone system, network provider or location.

•      Remote Diagnostics

95% of reported faults are resolved remotely by our service team, considerably reducing any disruption to your communications. We ensure that there are always trained engineers available within our offices. 

•      Remote programming changes

Daily remote programming changes will be made within 24  working hours of your request, which allows time for your staff to concentrate on other business. An easy choice to save you both time and money.

•      Account management

You will have access to an account management team who will provide you with regular account reviews. Your NT Voice & Data Solutions team will ensure you are keptup-to-date with new developments and provide you with independent advice.

 
First Response Finance

' First Response Finance credits its contact centres with IP telephonyAvaya IP Office system enables companies to improve service for its customers, and enables contact centre staff to work from homeFirst Response Finance, will improve dealer and customer service andmanage its contact centres more efficiently, thanks to its new IP telephony system from Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services. Implemented by Avaya business partner N...'
 
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