As technology has improved over last decade, we find that more and more of our customers are taking advantage of the capabilities that business voice over IP has to offer.
Business Voice over IP (VOIP) can help to reduce the cost of calling between sites and can enable your staff to work productively from home whilst gaining all the benefits of being sat in the office.
Some companies may have held back from using VOIP in the past because it was felt that a large investment would have been required. But at NT Voice and Data, we've pioneered very cost effective ways to allow gradual adoption of VOIP that minimises investment whilst ensuring you gain all the benefits of this technology.
Case study: All Answers
Nottingham-based All Answers operate a busy contact centre that deals with clients worldwide, so their monthly call spend was a significant cost to their business. NT carried out some analysis of the call profile and was able to demonstrate that the cost to upgrade their current Avaya system to handle VOIP and move away from traditional ISDN30 would show a ROI within 2 months. All Answers went ahead with the upgrade and saw a 70% saving on their monthly spend which made a huge impact on their profitability. The cost of the upgrade easily paid for itself in less than the two months promised.
Case study: Harlow Bros
Midlands-based Harlow Bros has over 200 employees across 10 sites - three main offices and seven smaller branch offices. They have spent the last 90 years building their multi-million pound operation, the success of which can be largely attributed to their policy of individual customer care and attention. NT Voice and Data recently implemented the Avaya IP Office, using VOIP for cost saving and central management across their 10 sites. As well as benefiting from increased productivity and significant cost savings, Harlow Bros now has a unified communications solution that enables them to maintain and exceed the exacting standards of customer care they have become known for. Read more...
NT supplies intelligent solutions to businesses in the Nottingham, Leicester, Derby and East Midlands area, as well as providing solutions to companies nationwide. We'd love to talk to you about the benefits of a cost effective VOIP solution for your Company. Call us on 01623 687750, or drop us an email: firstname.lastname@example.org.