Based in Nottinghamshire on Sherwood Park (J27 of the M1), NT Voice and Data Solutions along with its sister company NT Independent Networks work together to provide the complete communication solution for your business.
Since we started business, the Company has experienced continuous growth and evolved to encompass all areas of telephony, data, and mobile products. Our ongoing investment in technology enables us to provide the latest solutions to our customers.
Why we're different
With so many faceless companies out there providing seemingly identical telecoms products and services, it can be difficult to know who to trust as your telecoms partner. Naturally, we'd like to put ourselves forward for the job, and we hope you'll agree that NT isn't just your average telecoms company.
We've been trading since 1986
There are very few telecoms companies out there who can boast having over 30 years of experience in the industry. In fact, we challenge you to find another! Our many years of experience give us a level of expertise you won't find anywhere else, which means that you can be assured of the smartest, most cost effective telecoms solutions for your business.
We're Avaya accredited 'Experts in Midmarket UC'
We were awarded the coveted title of Midmarket Unified Communications (UC) Experts by Avaya, having have demonstrated superior skill and customer satisfaction in the design of collaboration solutions (including video) for the Avaya IP Office Platform.
We achieved 'SME Expert' status
Through a gruelling six month assessment, we proved to Avaya that we deliver levels of customer service excellence, technology expertise and knowledge that meet their exacting standards required to be awarded SME expert status. For you, this means that when we say we'll add value to your organisation, you don't just have to take our word for it - we have the backing of the World's leading global provider of real-time business collaboration and communications solutions.
We use our own engineers
Many telecoms companies outsource their engineering work because it is cheaper than either employing engineers full time or using a small team to cover a wide geographical area. NT uses its own team of permanent engineering staff for all of our installation and maintenance work. This means that we can guarantee exceptional levels of technical expertise, standards of work and excellence in customer care. We are very proud of our engineers and believe they are one of our very best assets.
We assign you a dedicated account manager
If you've ever been through the pain of dealing with a large organisation where you have to battle your way past the switchboard to speak to what often turns out to be the wrong person, you'll know just how important this is. As a customer of NT, whether you're just starting out or you're a multinational, you'll be given one point of contact who will manage all issues for you, from upgrades through to billing queries. Of course, you'll be welcome to speak to any of the team whenever you like, and you'll find all of our staff just as happy to help as your Account Manager is.
Granted, if you're viewing our site from Inverness, you might not think so - but we've worked hard to build and maintain that local feel for all of our customers. We pride ourselves in delivering the same quality and standards of service any other local service close to you, and we promise that wherever you are in the UK, it will always feel as if we're right on your doorstep.
Our people stay with us
We value our team, and that's why many of them have been with us from day one. We have an extremely low rate of staff turnover and we constantly invest in training to ensure our retained staff are always up to date with the latest technology. Of course, this means you'll often deal with the same people for years to come, which just adds to our 'local' feel.
We've been awarded 'Partner in Customer Excellence'
We're delighted to have been awarded the prestigious 'Partner in Customer Excellence' designation by Avaya, having achieved significantly higher scores in our customer satisfaction surveys. We are fully committed to putting our customers first and this designation recognises that we are an organisation that go above and beyond for our customers.
Our customers stay with us
We are very proud to have retained a good number of our very first customers who came to us in the early years, a sure testament that our customer care is the very best. You can view some of the customers we've helped and what they have to say about us here.
We help large and small companies throughout the UK use communications to grow sales and lower their operating expenses. If that's what you want for your business, contact NT's team today for a free consultation: 01623 687750.